Communication and correspondence tracking are essential aspects of contact management. Create your own message templates, have the system personalise them with the help of merge fields, and integrate bulk email sending steps into your standard work process. Schedule automatic reminders and keep in view any correspondence with all your partners.

Global-Online supports serial e-mails to selected groups of recipients. The system offers the so called merge-fields which allow the automated personalization of a given template. For every e-mail, which is always sent at a certain point in the process, a pipeline step with e-mail functionality can be created.

Any communication is stored and can easily be tracked, as for instance, correspondence with a partner. Not only outgoing, but also incoming emails can be managed in the system.